Despite the growing footprint of municipal water systems, nearly 1 in 4 adults in Pennsylvania get their water from a private well. Unlike the regulations that govern public water systems, private wells lack state-wide standards, leaving the governance to local authorities at the county and municipality level. While there are benefits to private well water (no chlorine, no water bill, and lower risk of pharmaceutical contamination), they present their own set of challenges when ensuring safe, clean water for your home. In this article, we will explore some of the real-life challenges (and the solutions) we have faced as the highest rated water treatment company in Southeastern PA.
Bucks County Pipeline Leak:
While we all could use a little more energy in the morning, jet fuel in your coffee is not the solution. Sadly, in what has become a highly controversial case, residents in Washington Crossing experienced just that when a pipeline leak led to private well contamination. Imagine waking up one morning to find your water smells like diesel fuel. That was exactly the case for our client Steve K. After multiple other companies failed to solve the issue, Steve was referred to us and were able to design an NSF/ANSI certified whole-home filtration system, along with a reverse osmosis drinking water system that provides their family with peace of mind knowing their water is safe. Our routine 5-star services ensure that the system is in top notch shape, and their water is pristine.
Microplastics in Montgomery County:
When our owner, Mark Dierolf, began his journey in the water treatment industry over 20 years ago, no one was talking about PFAS or PFOAS, also known as “forever chemicals” that are seen daily in the news. While they present a constant threat to public water supplies, and it is often assumed well water is safe from them, our experience filtering water in the Horsham area has proven otherwise. After reading about contamination from local military base Dana G., reached out to have her well tested. Her suspicions were correct, as our certified well testing found her PFAS levels were 5 times higher than the legal limit. Our expert team installed an NSF/ANSI certified whole home filtration system designed to reduce 99.9% of PFAS. For added protection, we included a drinking water system for the purest water possible.
Bacteria in Berks County:
Not all private wells supply residential customers. As certified Pennsylvania Department of Environmental Protection (PA DEP) water system operators, we also work with small businesses, private communities, and public organizations to help them meet the standards set forth by the state. Tony A., a local pizzeria owner, was frustrated after trying several water treatment companies to solve bacterial concerns in his water. Failed tests were impacting his ability to operate, so he turned to Google for a better solution. Impressed with our over 1000 5-star reviews, he decided to give us a call. Our professional team quickly identified the undersized ultraviolet system, designed a properly sized solution, and had it installed the next day. Our regular testing confirms that his water is safe, providing Tony with one less hassle when trying to run his business.
No water in Delaware County:
Every private well owner lives in fear of the dreaded morning when you wake up to no water. For Elaina L. in Malvern, this nightmare became a reality when she turned on the faucet for her morning shower only to find no water flowing. Being new to the home, and having a private well for the first time, she called a neighbor who recommended us, as we had replaced their pump the previous year. Our certified well inspection team arrived quickly, identified the well pump had failed, and went to work on the repairs the same day. Within a few hours we replaced the submersible pump, removed the galvanized pipe, and upgraded the wiring. After checking out the well tank (only two years old and in good working condition) and testing her water (nearly pristine and not needing any treatment), Elaina was able to move on with her day knowing she had a new system, backed by the best warranties in the industry.
Acidic Water in Chester County:
Let us be honest; nobody is excited about calling the plumber. For John R., in Chester Springs, that feeling was becoming too familiar after his 3rd call in two months to a local company for another pinhole leak. While complaining about the inconvenience and costs of these frequent visits to a fellow member at church, he learned that there might be more to it than old pipes, as many of the area’s wells suffer from low pH. John found us online, liked what he saw, and called us to schedule a free water test. The results, a pH of 5.9, revealed what the friend had suggested: John needed to correct the acidic water or keep paying the plumber to replace the pipes. The professional installation of an acid neutralizing system, combined with a water softener to address the hardness in the water, has given John fantastic water and allowed him to invest in other areas of the home besides copper pipes in the basement.
A Commitment to Excellence:
As you can see, private wells can present a myriad of issues, especially for those who lack knowledge and training to provide the best solutions. Our vision of improving the lives of everyone entrusted to our care, by offering the most exceptional service experience ever, is often seen when handling well related services. When it comes to the safety of your water and the reliability of your plumbing system, you want to choose an industry expert, with the highest reputation, all backed by a 100% satisfaction guarantee. When you call Dierolf Plumbing and Water Treatment, you can trust that you are making the right choice.
