Water Treatment and Plumbing Services in Phoenixville, PA 19460
Phoenixville is one of Chester County’s most energetic communities, a borough that transformed itself from a 19th-century iron and steel hub into a thriving destination filled with independent businesses, art, and community pride. Anchored by the revitalized Colonial Theatre on Bridge Street, a landmark that has screened films since 1903 and famously hosted scenes from the 1958 sci-fi classic “The Blob,” the downtown draws visitors and residents alike. The Black Rock Sanctuary, a 119-acre Chester County nature preserve along the Schuylkill River just north of town, offers a quiet escape for hikers and birders. And Steel City Coffeehouse and Brewery at 203 Bridge Street, Phoenixville’s original gathering place since 1997, brews its own small-batch beer alongside great coffee and live music. What all of these beloved spots share is a need for quality water, and so do the approximately 19,000 residents who call the 19460 ZIP code home.
Phoenixville’s municipal water is supplied by Pennsylvania American Water, which purchases treated water from the Phoenixville Water Authority of the Borough of Phoenixville. The raw water source is the Schuylkill River, surface water that naturally carries dissolved minerals into the treatment process. According to Pennsylvania American Water’s 2024 Consumer Confidence Report, total hardness averages 150 ppm (approximately 8.76 grains per gallon), placing Phoenixville firmly in “hard water” territory. That hardness level means scale buildup on fixtures and water heaters, dingy laundry, and the kind of soap scum that no amount of scrubbing fully removes. Many Phoenixville homeowners are already familiar with these symptoms but haven’t connected them to their water supply. A professional water testing and analysis from Dierolf is the right first step before making any treatment decision, because we don’t recommend a system until we know exactly what’s in your water.
PFAS “forever chemicals” have also been detected in the Phoenixville water supply. The 2024 CCR reported PFOA at up to 4.76 ppt and PFOS at up to 3.9 ppt in the Borough system, both below Pennsylvania’s current action levels but above the new federal MCLGs of 4 ppt (PFOA) and 4 ppt (PFOS) established by the EPA in 2024. For families with young children, pregnant women, or anyone with heightened health concerns, these detections are worth addressing proactively. Our NSF-certified reverse osmosis systems are among the most effective tools available for reducing PFAS compounds at the tap, and we pair every recommendation with lab-verified water test results. You can learn more about how forever chemicals end up in drinking water in our article “How Do Forever Chemicals Get In Your Drinking Water?”
Homes in the rural fringe of Phoenixville and surrounding Schuylkill and East Pikeland townships may rely on private wells rather than municipal service. Well water in this part of Chester County can carry its own set of challenges, from iron and manganese staining to bacterial contamination and low pH that corrodes pipes over time. As Licensed Well Inspectors, Dierolf offers comprehensive well inspections and annual testing that go well beyond the minimum requirements. Whether you’re a longtime Phoenixville homeowner or a buyer closing on a property in the 19460 area, our real estate water testing services help ensure there are no surprises after the ink dries. Our whole-home approach means we also assess water heaters for scale damage, review plumbing for signs of corrosion, and look at how your water interacts with every appliance in your home.
Local Water Snapshot: Phoenixville, PA 19460
- Water Source: Pennsylvania American Water / Phoenixville Water Authority (Schuylkill River surface water)
- Hardness Levels: ~8.76 GPG (150 ppm) – Hard
- Contaminants of Concern: PFOA (up to 4.76 ppt), PFOS (up to 3.9 ppt), disinfection byproducts (TTHMs up to 67.7 ppb), lead risk in older plumbing
- Disinfection: Chlorine (Borough system); Chloramines (PA American Water distribution system)
Comprehensive Water Quality Solutions for Phoenixville Homeowners
At Dierolf Plumbing and Water Treatment, we never recommend a system before we understand your water. That “testing first, solutions second” philosophy matters in Phoenixville because what the municipal system delivers at the treatment plant is not always what arrives at your kitchen faucet. Hard water at 8.76 grains per gallon accelerates scale buildup inside pipes and water heaters, quietly shortening appliance life before most homeowners notice. PFAS detections in the Borough system add a drinking water concern that deserves a targeted, lab-verified response. Our licensed technicians bring professional test equipment to your Phoenixville home, evaluate your actual tap water, and only then design a solution. That might be a whole-home water softener to protect your plumbing, a reverse osmosis drinking water system for PFAS and chlorine removal, or a combination approach based on your family’s priorities.
Phoenixville’s water system is actively evolving. The Borough has been conducting lead service line inventory surveys, and the PA American Water distribution system uses chloramines for disinfection, which while effective, can affect taste and are not removed by standard carbon filters. That complexity is exactly why our Phoenixville customers appreciate a technician who explains not just what the equipment does, but why it’s the right match for their specific water chemistry. We’ve helped families throughout Chester County, from West Chester and Spring City to Royersford and Malvern, navigate exactly these kinds of layered water quality challenges. Our goal is to make you confident in every glass of water that comes out of your tap.
What Our Customers Say
“I was very pleased with our technician, Ethan. Since we just moved in to our house, he took the time to review all the features of our system. He was very polite and professional. Happy to have found your company!”
— Keith G. | Verified Customer Review
“Dierolf did a wonderful job installing our new softener and UV system. They showed up on time, both for the initial visit and for the installation. David and his partner explained everything well when he came to see about our water softener problems. He and Sam installed the system and Sam gave me a very detailed explanation about how it all worked, troubleshooting, and answered all my questions while I recorded it for future reference. I highly recommend Dierolf and they will be my first call for any future plumbing issues. They are knowledgeable and professional. Thank you for outstanding service.”
— Jenn B. | Verified Customer Review
“Sam was fantastic! On time, knowledgeable, and completely professional. Ours was an unusually difficult installation due to the location of our water source. Sam evaluated the situation and quickly devised a plan that worked. I can’t say enough good things about our experience, and I would highly recommend them.”
— Jeffrey H. | Verified Customer Review
Frequently Asked Questions in Phoenixville
My Phoenixville water leaves white scale on faucets and my dishwasher isn’t cleaning as well as it used to. What’s causing this?
Hard water is the most common cause of both problems. Phoenixville’s municipal supply comes from the Schuylkill River and averages around 8.76 grains per gallon of hardness, which is solidly in the “hard” range. Those minerals deposit on every surface water touches, including the heating elements in your dishwasher and water heater. A whole-home water softener installed by Dierolf removes the calcium and magnesium responsible for scale before water ever reaches your fixtures. We start with a professional water test to confirm hardness levels and rule out iron, which requires a different treatment approach.
Should I be concerned about PFAS in Phoenixville’s drinking water?
The 2024 Consumer Confidence Report for the Borough of Phoenixville shows PFOA detected at up to 4.76 ppt and PFOS at up to 3.9 ppt. These levels are below Pennsylvania’s current action limits but exceed the new federal MCLG of 4 ppt for PFOA. For added protection, especially for households with young children or pregnant women, a certified reverse osmosis drinking water system is one of the most effective and proven solutions for reducing PFAS at the point of use. We can test your tap water and walk you through your options based on actual results, not estimates.
We’re buying a home in the Phoenixville area that has a private well. What tests do we need before closing?
For a real estate transaction involving a private well in Chester County, we recommend testing for bacteria (coliform and E. coli), nitrates, pH, hardness, iron, manganese, and increasingly, PFAS compounds, since contamination from industrial and agricultural sources has been documented across southeastern Pennsylvania. As Licensed Well Inspectors, Dierolf provides the comprehensive well inspection and water testing services buyers and their agents need to close with confidence. We can typically schedule promptly and provide results and written recommendations in a format that works for your settlement timeline.
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Bryan was very professional, courteous, and efficient. Great service, thank you!
Great job installing our new water filtration system! Installers were very communicative and efficient. Well done.
Very very helpful and nice people! Wow i thought companies that care were gone not so!!! Dierolf’s people care and i think it’s a real reflection of the owner and how he runs his company and actually cares!! Thank you for a super great job and for caring!!
Service was great and very efficient. The guys were very friendly and quickly replaced the pump without any issues. Thank you.
They did a great job installing a new toilet in my bathroom. They were neat, clean, and paid attention to detail. Chris answered all of my plumbing questions without hesitation. Very satisfied... Highly recommend
